Step 3: Create a message (No thanks)

When the user clicks the No, thank you button in the Greeting question, they will see a message similar to this:

To create the No thanks message:
  1. Drag another message interaction into the Canvas.
  2. In the Name field, enter the message name.
    For example enter Not right now.
  3. Skip the When we receive field. This interaction will be triggered by the preceding interaction (the Greeting question) so you do not need to enter anything here.
  4. In the Send to user field, enter what the user will see when this interaction is triggered. Click OK.
    For example enter OK, let us know if you need help.
    The bot should look similar to this:

Step 4: Link buttons to messages