EngageOne Deliver integration steps

For bots that are intended for use with EngageOne Deliver, you need to configure the bot and EngageOne Deliver as described below.
  1. Configure the bot as described in detail in Integration settings for EngageOne Deliver.
  2. Configure EngageOne Deliver. The following steps assume that you are familiar with EngageOne Deliver. For more details, please refer to the EngageOne Deliver documentation:
    1. Create an inbound profile.
    2. Create a template:
      • Set the type to API.
      • Set the Template Text. You can copy an example template from the Sample Body field (this is part of the bot configuration set on the Integration tab).
    3. Create an inbound association.
      • Set the Notification Endpoint field. The data you require is given in URL to use in EngageOne Deliver field (this is part of the bot configuration set on the Integration tab).