Use messages to provide information and feedback for the user. Unlike questions, messages do not need an answer. You can use a series of messages and the conversation can pause while the user reads each message. Messages can contain more than text. You can use the optional message buttons (text buttons, quick replies or cards) as postback buttons, to go to a URL, to enter a phone number, or link and unlink an account.

To create a message interaction, go to Designer, drag a Message onto the canvas and then fill in the details.